Returns Policy

Return and Refund Policy

This following document sets forth the Return and Refund Policy for the Domcrete GFRC Countertop Supplies website, www.domcrete.com.au

Domcrete GFRC Countertop Supplies is committed to providing you with the best possible customer service experience. If you are ever not satisfied with your purchase, we ‘re here to help.

Returns

You have 30 calendar days to return an item from the date you have received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item must have proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiative a refund to your original method of payment.

You will receive the credit within 5 days from processing, depending on your bank or credit card issuer’s policies.

Shipping

You will be responsible for paying the shipping costs to return your item. Shipping costs are non-refundable.

Contact us
Remember, we are here to help, please do not hesitate to get in touch if you have any questions on how to return your item.